We may collect the following types of information from you as you use the site:
Personally Identifiable Data that you Provide
Keteka collects some Personal Data from you when you voluntarily provide it (through a purchase or by signing up for our newsletter or a survey), including:
i. Your name
ii. Your email address
iii. Your payment information (we use a third party payment processor and thus do not collect your credit card number, but we do receive your billing address)
iv. Your IP address
v. The address of your hotel (this is collected in order to provide guides and tour operators with a pick up location, when necessary).
vi. Your passport number (many countries require registry of travelers’ passport numbers when they take a tour, we if you voluntarily give us your passport number, we will only share it with the tour and/or lodging providers when necessary, not with anyone else).
vii. Your dietary restrictions and preferences (this is shared with tour providers in order to provide appropriate food – we do not share this data with anyone else).
viii. Your phone number
Keteka also passively collects certain Non-Identifiable, Aggregated Data and information. This information cannot be used to identify you personally. Such data includes the following:
i. Number of visitors to our site overall and to each page
ii. Timing and frequency of visits
iii. Domain names of visitors’ Internet providers
iv. Demographic information
Keteka may use this aggregated, non-identifiable information to conduct research and prepare reports on visitors’ website usage, customer demographics, behaviors, and interests. We may share this information with potential investors, business partners, employees, and third parties for other lawful purposes. Again, this information will be used in aggregate and will not identify you personally.
Most web browsers have a Help section that allows you to set your notifications with regard to cookies and to turn cookies off.
i. Administer our website and business
ii. Customize the website for your use
iii. Enable the use of services on the website
iv. Respond to your direct requests, including:
vi. To send you service or administrative communications that are reasonably necessary to our service. This includes, but is not limited to connecting you with the tour or lodging provider and sharing necessary information with them.
We may send you marketing communications if you opt to receive such communications. We will always provide a clear way to opt out of any marketing communications.
We may share your personal information for the following reasons:
i. As required by law and/or in connection with legal proceedings
ii. In order to exercise, defend, or establish our legal rights or protect our legal liability
iii. As a transferred asset if we acquire another business or are ourselves acquired
iv. With related third parties, inasmuch as is required to perform their given function in relation to our services
You may choose to use this site without providing certain personal information, in which case, certain functions or services may not be available to you.
Sensitive Information That We Sometimes Collect and What We Do With It
We are sometimes required to request information about your health, dietary restrictions/preferences, passport information, and hotel address. When we collect this data, we only share it as necessary with the provider of the tour and/or lodging. We do not share or sell this information with or to any other party.
We receive your billing address when you book with a credit card. We do not share this information with anyone; we do not sell it to anyone. We may use your address in aggregate to analyze customer data anonymously.
We receive your IP address when you book through Keteka. We do not share nor sell this information to anyone. We may use your IP address in aggregate to analyze customer data anonymously.
Links to Other Websites
Integration of Third Party Services on Our Site
Security of Your Information
We will take reasonable steps to protect the Personal Data and other information you provide to us through use of this site, including protection from the following: unauthorized access or use, loss, misuse, destruction, or alteration.
Duration of Data Storage
We keep data indefinitely, under the policies outlined above, unless you request that we edit, erase or otherwise use your information differently.
Your Data Rights
You have the right to access, rectify, or erase your personal data provided to Keteka. You have the right to withdraw consent at any time. You have the right to lodge a complaint with a supervisory authority.
Updating Your Information
Please update your personal information when it changes so we can provide you the best service possible.
Contacting Keteka, LLC
If you have any questions, concerns, suggestions, clarifications, or any other reason you want to contact us, please send us an email at firstname.lastname@example.org