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Privacy Policy

Keteka, LLC Privacy Policy


This is the website (the “Site”) for Keteka, LLC. (“Keteka, “us,” “we,” “our”). On the site, you will find information about us and the services (“Services”) we provide to our users and customers (“you,” “your”). In this Privacy Policy, we will explain how we use your personally identifiable data (“Personal Data”), as well as other data and information we acquire through your use of our site.

Information Collected

We may collect the following types of information from you as you use the site:

Personally Identifiable Data that you Provide

Keteka collects some Personal Data from you when you voluntarily provide it (through a purchase or by signing up for our newsletter or a survey), including:

i.  Your name

ii.  Your email address

iii.  Your payment information (we use a third party payment processor and thus do not collect your credit card number, but we do receive your billing address)

iv.   Your IP address

v.  The address of your hotel (this is collected in order to provide guides and tour operators with a pick up location, when necessary).

vi. Your passport number (many countries require registry of travelers’ passport numbers when they take a tour, we if you voluntarily give us your passport number, we will only share it with the tour and/or lodging providers when necessary, not with anyone else).

vii. Your dietary restrictions and preferences (this is shared with tour providers in order to provide appropriate food – we do not share this data with anyone else).

viii. Your phone number

By providing this information to us voluntarily, you agree that such information and Personal Data may be used by us in accordance with this Privacy Policy, and that it may be transferred to our servers and authorized third parties. In the vast majority of occurrences, authorized third parties are simply the tour and/or lodging providers. We will request your explicit permission to use your information with any other party.

Keteka also passively collects certain Non-Identifiable, Aggregated Data and information. This information cannot be used to identify you personally. Such data includes the following:

i.  Number of visitors to our site overall and to each page

ii.  Timing and frequency of visits

iii.  Domain names of visitors’ Internet providers

iv.  Demographic information

Keteka may use this aggregated, non-identifiable information to conduct research and prepare reports on visitors’ website usage, customer demographics, behaviors, and interests. We may share this information with potential investors, business partners, employees, and third parties for other lawful purposes. Again, this information will be used in aggregate and will not identify you personally.


Our website uses cookies. Cookies are files that contain an identifier that is sent from a web server to a web browser and stored in the browser. The browser sends the server the identifier each time it requests a page from the server. Cookies do not generally contain personally identifiable information, but personal information collected from you through your use of our site may be passively stored in and obtained from cookies. On this site, cookies will simply be used to improve functionality and convenience of use. For example, cookies may store your login credentials so that you do not have to enter them every time you return to the website or navigate to another page.

Most web browsers have a Help section that allows you to set your notifications with regard to cookies and to turn cookies off.

Use of Your Personal and Other Information

Your personal and other information will be used in accordance with this Privacy Policy. We may use your personal information in one of the following ways:

i.  Administer our website and business

ii.  Customize the website for your use

iii.  Enable the use of services on the website

iv.  Respond to your direct requests, including:

  1. Emails you sent to us
  2. Newsletter or survey that you signed up for
  3. Goods or services purchased through our website
  4. Invoices, statements, receipts, and other communications related to payment for goods and services purchased on our site

vi.  To send you service or administrative communications that are reasonably necessary to our service. This includes, but is not limited to connecting you with the tour or lodging provider and sharing necessary information with them.

Keteka will never use your information in a way that is inconsistent with this Privacy Policy without clearly communicating that intention to you first.

Marketing Communications

We may send you marketing communications if you opt to receive such communications. We will always provide a clear way to opt out of any marketing communications.

Disclosure of Your Personal Information

Keteka does not sell personal information. We will sometimes share your information, without further notice, with third parties. We may share your personal information with any of our employees, affiliated businesses, insurers, professional advisers, suppliers, or subcontractors, as is reasonably necessary for our purposes and always in accordance with this Privacy Policy.

We may share your personal information for the following reasons:

i.  As required by law and/or in connection with legal proceedings

ii.  In order to exercise, defend, or establish our legal rights or protect our legal liability

iii.  As a transferred asset if we acquire another business or are ourselves acquired

iv.  With related third parties, inasmuch as is required to perform their given function in relation to our services

You may choose to use this site without providing certain personal information, in which case, certain functions or services may not be available to you.

Sensitive Information That We Sometimes Collect and What We Do With It

We are sometimes required to request information about your health, dietary restrictions/preferences, passport information, and hotel address. When we collect this data, we only share it as necessary with the provider of the tour and/or lodging. We do not share or sell this information with or to any other party.

We receive your billing address when you book with a credit card. We do not share this information with anyone; we do not sell it to anyone. We may use your address in aggregate to analyze customer data anonymously.

We receive your IP address when you book through Keteka. We do not share nor sell this information to anyone. We may use your IP address in aggregate to analyze customer data anonymously.


This Privacy Policy does not apply to unsolicited information you provide to Keteka, including: information you share on public areas of the site, such as comments sections, bulletin boards, forums. Any such unsolicited information will be considered non-confidential and Keteka will be allowed to use, disclose, reproduce, and distribute this information without attribution, or limitation.

Other Information About Your Data

Links to Other Websites

Keteka has many links to other websites that we do not control or operate. This Privacy Policy does not apply to other websites. Our inclusion of a link to another party’s website does not mean that we have reviewed their site or are endorsing it in any way.

Integration of Third Party Services on Our Site

Keteka allows you to integrate the functionality of third party services while using our site. These third party services may include social media and other websites and services. In order to use these services, you may be asked to provide your login credentials for the relevant service. We may collect your login and other relevant information in order to enable the third party service. We will store, disclose, and use such information in accordance with this Privacy Policy. We have no responsibility or liability for the privacy practices of these other, integrated third party services.

Security of Your Information

We will take reasonable steps to protect the Personal Data and other information you provide to us through use of this site, including protection from the following: unauthorized access or use, loss, misuse, destruction, or alteration.

Duration of Data Storage

We keep data indefinitely, under the policies outlined above, unless you request that we edit, erase or otherwise use your information differently.

Your Data Rights

You have the right to access, rectify, or erase your personal data provided to Keteka. You have the right to withdraw consent at any time. You have the right to lodge a complaint with a supervisory authority.

Changes to Our Privacy Policy

We reserve the right to change or update this policy when we feel it is necessary. Please periodically check our Privacy Policy to ensure you agree with it. Use of the site after changes, updates, or revisions to the Privacy Policy indicate that you agree to the terms of the Privacy Policy.

Updating Your Information

Please update your personal information when it changes so we can provide you the best service possible.

Contacting Keteka, LLC

If you have any questions, concerns, suggestions, clarifications, or any other reason you want to contact us, please send us an email at